Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Client Fare platform operated by Client Fare ("us", "we", "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Service Description

Client Fare is a consultation booking and payment platform that enables advisors to create branded booking pages, accept consultation fees, schedule appointments, and manage client information. The platform facilitates payment processing through third-party payment processors and may integrate with third-party calendar services.

2. Account Registration and Subscription

2.1 Account Registration

To use our service as an advisor, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.

2.2 Subscription Plans and Platform Fees

We offer the following subscription plans:

• Free Plan: Platform fee of 7.9% on your first 5 consultations per month, then 11.99% on additional consultations. No monthly subscription fee.
• Premium Plan ($15/month): Platform fee of 5.9% on all consultations. Unlimited consultations per month.

Platform fees are automatically deducted from consultation payments processed through our service. Subscription fees for Premium plans are charged monthly in advance. All fees are non-refundable unless otherwise specified in our Refund Policy or required by law.

2.3 Payment Processing

All payment processing is handled by Stripe, a third-party payment processor. By using our service, you agree to Stripe's Terms of Service. We do not store credit card information or other sensitive payment data on our servers. You are responsible for ensuring your Stripe account remains in good standing and complies with all applicable laws and regulations.

2.4 Subscription Renewal and Cancellation

Premium subscriptions automatically renew at the end of each billing period unless you cancel prior to the renewal date. You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to Premium features until the end of your current billing period, after which your account will revert to the Free plan.

3. Advisor Responsibilities

3.1 Professional Conduct

As an advisor using our platform, you are responsible for:

• Providing accurate information about your services and consultation fees
• Obtaining proper consent from clients before collecting their personal information
• Delivering the consultation services you advertise and charge for
• Complying with all applicable laws, regulations, and professional standards in your industry
• Safeguarding client information and respecting their privacy rights
• Responding to client inquiries and booking requests in a timely manner
• Managing appointment scheduling and calendar availability accurately

3.2 Prohibited Uses

You agree not to use our service to:

• Engage in fraudulent, deceptive, or illegal activities
• Collect consultation fees for services you do not intend to provide
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload, share, or distribute malicious code, viruses, or malware
• Spam, phish, or engage in other abusive practices
• Harass, threaten, or harm clients or other users
• Misrepresent your qualifications, credentials, or expertise

3.3 Client Disputes

You are solely responsible for resolving any disputes with your clients regarding consultation services, refunds, or any other matters. Client Fare is not a party to the advisor-client relationship and has no obligation to mediate disputes or process refunds on your behalf. However, we reserve the right to investigate complaints and take appropriate action, including suspending or terminating accounts that violate these Terms.

3.4 Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Client Booking and Payments

4.1 Booking Process

Clients can book consultations through advisor-created booking links. By submitting a booking, clients agree to pay the consultation fee specified by the advisor and to provide accurate contact information. Confirmation of booking is subject to payment processing and advisor availability.

4.2 Payment Terms

Consultation fees are processed at the time of booking through Stripe. Clients are responsible for ensuring their payment information is accurate and up to date. Refund policies are determined by individual advisors, and clients should review the advisor's refund policy before booking.

5. Intellectual Property

5.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Client Fare and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

5.2 Your Content

You retain all rights to any content you submit, post, or display on or through the Service, including your business name, logo, bio, and consultation descriptions. By submitting, posting, or displaying content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, transmit, and display such content solely for the purpose of providing and improving the Service.

6. Third-Party Services

6.1 Payment Processing

Our Service uses Stripe for payment processing. Your use of Stripe's services is governed by Stripe's Terms of Service and Privacy Policy. We are not responsible for Stripe's services or any issues arising from their payment processing.

6.2 Calendar Integration

If you choose to integrate Google Calendar with our Service, you are responsible for ensuring you have the necessary permissions and that your use complies with Google's Terms of Service. We are not responsible for any issues arising from calendar integration or synchronization.

7. Limitation of Liability

In no event shall Client Fare, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

1. Your access to or use of or inability to access or use the Service;
2. Any conduct or content of any third party on the Service;
3. Any content obtained from the Service;
4. Unauthorized access, use, or alteration of your transmissions or content;
5. Disputes between advisors and clients;
6. Issues with payment processing or third-party service providers;
7. Loss of bookings, revenue, or business opportunities.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Client Fare does not warrant that (1) the Service will function uninterrupted, secure, or available at any particular time or location; (2) any errors or defects will be corrected; (3) the Service is free of viruses or other harmful components; (4) the results of using the Service will meet your requirements; or (5) payment processing will be error-free or uninterrupted.

Client Fare is a platform that connects advisors with clients. We do not provide consultation services, verify advisor credentials, guarantee advisor performance, or endorse any particular advisor. Clients are solely responsible for evaluating advisors and making informed decisions about booking consultations.

9. Indemnification

You agree to defend, indemnify, and hold harmless Client Fare and its licensors, affiliates, officers, directors, employees, contractors, agents, and representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (1) your use of the Service; (2) your violation of these Terms; (3) your violation of any third-party rights, including intellectual property or privacy rights; (4) disputes with clients; or (5) any content you submit through the Service.

10. Data Processing and Security

We implement reasonable security measures to protect your data and comply with applicable data protection laws. For details on how we process personal data, please refer to our Privacy Policy. By using our Service, you acknowledge and agree that:

• We will store and process your data, including personal information, on servers located in various jurisdictions
• Payment data is processed and stored by Stripe in accordance with their security standards
• While we implement security measures, no method of transmission over the internet or electronic storage is 100% secure
• You are responsible for maintaining the security of your account credentials
• You will report any security vulnerabilities or breaches to us immediately

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may do so through your account settings or by contacting us.

Upon termination, you will lose access to your booking links, client data, and analytics. We may retain your data as outlined in our Privacy Policy and as required by law. Any outstanding platform fees or subscription charges will remain due and payable.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in California. You agree to waive any right to a jury trial or to participate in a class action.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes to the Terms at least 30 days prior to implementation by posting a notice on our website or sending an email to your registered email address. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

We also reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and Client Fare concerning the Service and supersede all prior agreements and understandings, whether written or oral.

16. Contact Information

If you have any questions about these Terms, please contact us at: